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your knowledge

Paying by card on the internet is popular, but this also attracts the attention of fraudsters. Test your knowledge here to find out whether you can spot the most important precautions when it comes to shopping online safely.

News on card security!

Shoulder Surfing – looking over your shoulder has consequences

Shoulder surfing is when criminals surreptitiously look over your shoulder when you enter your PIN or access data – for example at an ATM, at the store check-out or on your smartphone.

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Double phishing – the two-stage trap

With double phishing, fraudsters throw two lures at you in quick succession and hope that you'll bite.

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#Watchout – even at the hairdresser

The message on the mobile phone display reads: “Update card details immediately.” If you don’t watch out, you can lose a lot of money. One click on “OK” and the scammers have got you on the hook!

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Geoblocking – a few clicks with a big impact

Holiday season means travel season! If you prepare properly, you can go a long way towards ensuring that card payments remain secure even when abroad.

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      LINDA protects against phishing!

      Shopping with debit and credit cards is very popular, but it can also attract fraudsters. Stick to LINDA! Each of the letters of her name stand for a mnemonic that you can use to prevent card offences.

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      What to do in the event of damages?

      Have you been a victim of card fraud? Inform your financial institution or card issuer immediately. Have your card blocked and report it to the police.

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      How to recognise scams!

      Online card fraud is on the increase. Most often, fraudsters lure their victims to so-called phishing sites to steal money from them.

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      Who pays for the damages?

      In addition to liability, your due diligence obligations are also set out in your account or card contract. If you have complied with these, your financial institution will usually cover the damages.

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