What you should do if your card is lost, stolen or suspicious charges appear in your card statement: Block your card immediately – using the card’s app or by calling the card issuer.
20.10.2026 –Careful preparation makes it easier to act quickly:
- Install the card’s app on your smartphone.
- Save the card issuer's emergency number on your smartphone.
- Write down your card number separately and keep it handy.
- Note the time the card was blocked.
- Report the matter to the police.
If you act quickly, you can minimize the loss!
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